Thank you for visiting my website!
I'm a perfectionist and take great pride in my work. With that said, please know that you will receive a piece of art which has been created with the utmost care and attention to detail. Below on this page, you will see a listing of my policies in regards to custom orders, payment, shipping, etc. Thank you for taking the time to visit my site!
I'm a perfectionist and take great pride in my work. With that said, please know that you will receive a piece of art which has been created with the utmost care and attention to detail. Below on this page, you will see a listing of my policies in regards to custom orders, payment, shipping, etc. Thank you for taking the time to visit my site!
Payment:
1. PayPal; a free, secure payment service with no account required for use (www.paypal.com). * For custom orders/ requests, I will create a purchase listing once the drawing is complete, which will include an image of your drawing, from which you can make the purchase via PayPal. * everything is tax free |
Refunds and Exchanges:
My refund policy differs slightly from prints and custom orders. prints: If you find your print(s) damaged upon arrival, return it to me within 7 business days of receiving it, and I will ship another print free of charge. For prints that are lost, I will ship another one free of charge (Please note: For damaged prints, you will have to cover the cost of return-shipping.). custom orders: If you find that your custom order is damaged upon arrival, return it within 7 business days of receiving it, and I will refund half of your total order cost and ship you a print of that custom order, free of charge and shipping. This also applies to custom orders lost in the mail (Please note: For damaged custom orders, you will have to cover the cost of return-shipping.). |
Ordering Custom Portraits:
1. No payment is required until your drawing is complete. 2. Contact Me/ upload your photo to [email protected] (the higher the resolution and clarity of the photo, the better). I will confirm to let you know that your photo submission has been received. Please let me know what your time constraints are for the completion of your drawing. However, please note that deadlines vary from order to order due to potential ongoing projects. I will be sure to provide you with periodic updates about the progression of your drawing. 3. Once your drawing is complete, I will notify you via email. It will be shipped in reinforced packaging via First Class USPS within 2-3 business days of completion; I will email you again once it ships, complete with tracking information. |